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Cancellation Policy - Accommodation:
Should you cancel or amend your accommodation booking within 14 days of your scheduled arrival date, Kelk Creek reserves the right to keep your deposit or charge to your credit card any portion of your booked accommodation that is not resold. Please note that you are personally liable for the charges incurred during your stay. Should a credit card, cheque, voucher or purchase order not be honoured you will be held responsible for the payment of any monies owed. You may also be required to cover additional charges for the settlement of the account if it is not paid immediately upon your departure from Kelk Creek. |
Cancellation Policy - Tours :
Should you cancel or amend your tour booking within 48 hours of your scheduled tour date, Kelk Creek reserves the right to keep your deposit or charge to your credit card the value of your tour as booked. Should a credit card, cheque, voucher or purchase order not be honoured you will be held responsible for the payment of any monies owed. |